Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
is resonable priced and store is really nice in general
At first glance, the nice on the table looks good the power wire is good. As charges can not yet say but I try the charge goes.
At first glance, the nice on the table looks good the power wire is good. As charges can not yet say but I try the charge goes.
Waw, what a quick delivery!!! Only took 10 days between order and time of arrival in Belgium. The charger works perfectly and is very good quality. It was wrapped in a very nice and strong box. I will order another one.
bon dans l ensemble
הגיע מהר אני נהנה מהמוצר
Thank you, I liked the quality packaging reliable
Received very fast. (13 days only to Belgium) Good package - Received as ordered - Looks nice - Seems to work ( probably NOT fast charge , as said ) but I am sattisfied. If they now , would be more correct , (not only this store , ) and don't say " fast charger, when it is not , than I would give 6 stars.. Thank you. Johan Belgium
Delivery to Moscow 20 days. Everything is fine, cool-it works
Three connectors for charging via USB. I turned on three at once, the device began to cry, turned off one, stopped talking. Ie. Reports when the overload. Happy. Recommend.
ok
ok
Best ! I really think this was the best one!
Arrived in less than 20 days and great quality!!!
Ótimo produto
Super
After receiving for 15 days. to Rob, charge and show the charge, amperi charging the gadget. 5 volts.
The device looks super. Charges perfectly. Seller wish more sales Thank you, track tracked
Ocupa poco espacio, y tiene un display que informa secuencialmente de la intensidad de carga de lo que hayamos conectado, puestos a pedir, lastima que no tenga un interruptor que lo desconecte eléctricamente cuando no es utilizado, así evitaríamos un consumo innecesario.
Comfortable and excellent design
Everything is ok, thanks for
Is working
Good, high-quality charging.
A good charger, convenient, does its work.
Cool comfortable thing that's cool so that it does not heat almost. A significant minus that there is no fast charging. It's a 1.3a thing. The rest is smaller.