Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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все получил спасибо большое
Works good, a bit wigly but it works
The goods came to the grave for almost four weeks! In the usual envelope-pupyrka, but whole, so everything is fine!!! The first time I order such an expander but I can say for sure, it's super! Just do not immediately put the maximum and try to squeeze it harder and quickly, you need to let him work quietly, work hard, and then to the maximum!!! The meter works, the weighting is really exposed, while it does not slip in the hands and the color is beautiful! My son likes very much! So take it will not regret! Product and store 100% recommend!!!
Delivery 2 weeks to Gomel. Track tracked. The weight is adjusted with a twist, the count works, you can twist. Made of plastic, handle rubberized.
Came whole. Looks flimsy. I think it will not last long and will break in the fold. When compressed, one handle easily goes away. The meter is flimsy too, it's probably the first to break. The reset button works once. In general, if you want to yourself that durable-take completely metal. And this is more like a temporary toy, but there is a spring tension force regulator.
в принципі все добре, але кнопка заїдає(кнопка, яка показує скільки разів ти зажав експандер). А так в цілому норм.
Замечательный, регулируемый эспандер Быстрая доставка.
Quality apparatus. Slightly curves at a heavy load.
For 5kg I don't feel anything but for 60kg is really heavy but the counter not really good tho.To sum up, good product
Espander bomb, priyshov ranishe Chim wait, Duge Bistro
Exactly as described. The counter is not so robust but it does the job. Fast shipping
I haven't tried it yet but if the product came
Excellent expander, the power is adjustable
Good product, for the price, is worth it. Comfortable
The goods is very good
Not bad, the power does not correspond to written, but for the start of norms.
Everything works well
Excellent, product as described. Very fast shipment.
Convenient expander and good quality, I recommend it to everyone
Great product and excellent features I think it's original, not a copy. My Facebook page: hadoush to buy from Ali Xpress 0671058358.
Товар был отправлен быстро. Трек отслеживался до конца. Получила через 3 недели. Товар полностью соответствуют описанию. Регулируется сила сжатия, нагрузка от 10 кг до 60 кг, есть счетчик. Сын остался доволен, рекомендуем к покупке. Продавцу огромное спасибо за честность, оперативность, быструю доставку и качество товара.
The meter is hot, and so the expander is normal. On maximal tiayangelo.
Cool thing. Convenient, it is possible to change the strength of compression.
It came on time. Works.
la resistencia se siente bien, el pedido llego en buenas condiciones