Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
love the product and fast delivery recommend
love the product and fast delivery recommend
Very well-crafted item, faster delivery than usual, although I'll have to order a size less.
The corset is good in itself, very high quality. Advise. But on my waist 65 size XS was not quite tight. I'm a little upset, but this is not a corset problem. He himself is awesome for his money (he did not communicate with the store)
100% recommended arrive super fast to chile quite elastated and and tight quite
Está bien hecho. Hay que pedir una talla menos. Me quedó suelto.
Fully corresponds to the scripture. At 48 took the size XL
Came very quickly, receiving at the post office. The quality is excellent and the size approached, the only negative-thought the corset will be wider.
I wear it without removing
Came before the specified period, packed perfectly. Pulls, smoothes fat folds. On my parameters 118/86/120 took XXL. approached. Under the clothes is not visible.
Came to Volgograd quickly (ordered 19.08, received 30.08), was tracked. The quality is very good. But. At OT 86 Took XL. On the back is collected in the waist area and there is also no strong tightening. Maybe did not guess with the size
quite good quality and true to size a bit of leeway though
quite good quality and true to size a bit of leeway though
Stretches, for those who want to lose weight do not take, the corset should not stretch if you want to get the result. Delivery fast
Stretches, for those who want to lose weight do not take, the corset should not stretch if you want to get the result. Delivery fast
Беру второй, отличное качество, все нравится.
The order is satisfied)
Karset came very quickly, to the Krasnodar Territory in 14 days, ordered July 3, 2021 came July 17, 2021 store recommend, you can safely order my good
Very good quality
All OK, recommend
All OK, recommend
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Posilkoyu is pre-war))) The ropes of the dovgo yall ale Vona that Vart!!
Posilkoyu is pre-war))) The ropes of the dovgo yall ale Vona that Vart!!
спасибо за быструю отправку. все пришло в отличном состоянии. продавца рекомендую.