Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product. Slim case, with nice design. It fits the description. For P30 lite, you see the original color of the phone at the edges of the fingerprint reader. Out of it, all right. Happy with the purchase. Seller recommended. I arrive in the expected time.
Good quality.
Buena calidad, buen producto y bastante lindo
Good quality, delivery was long enough
Very nice thought it was coarse plastic. Pero no RUBBER even well is very nice
The cover is of excellent quality, I absolutely loved it, reached Pakistan in less than a month. Fits perfectly on my Huawei p30 pro. It looks even better and more glossy than the picture, looking forward to ordering more covers from here soon
Received and great!
Naprosto dokonalí ,super nákup
Excellent Product arrived in excellent condition and very nice such as the picture❤️
It's very pretty, it came well packaged and with a protective mica I arrive in 20 days to Mexico I recommend it
This beautiful one just like the picture, gives my cell phone an elegant touch
It arrived before the expected time, well packed, the case is excellent, very tough.
Good product. Hope you don't rovini immediately. I paid 4.39 € free but é arrived in Italy in less than 10 days. Very good! Thank you
Comfortable to hold material. Are all holes, case well keeps your phone. Side semi-transparent rubber, damage that is not entirely in the formula. General cool thing, recommend.
Very beautiful, comfortable, came up perfectly! It's been about three weeks. Recommend
Everything got to Mexico sooner than expected. It takes only 2 weeks to arrive. The product meets everything specified. And they have good quality. I recommend it to 1000% thank you very much!
great quality
Great quality!! I am super satisfied. Very fast delivery: less than 20 days to Croatia. Thank you store!
Very beautiful case. soft and color vibrant. reached Bangladesh within 28 days
It's identical to the image if I liked it very much it looks pretty
Cool cover, in size. The picture is clear, excellent printing. Seller recommend
The cover of the case is similar, it will give the description. Good quality, the buttons of the zside are easy to press, they delivered to the Ukraine for 3 types (to finish the svidko). I'm selling it!
Ordered 05.10.21G. Received the goods 12.11.21G. New Mail. It's okay. It's whole. No smell. The goods are satisfied. Seller recommend.
. Thanks a lot. Express delivery. The product is great. I recommend. They stand nicely, they are top top top
The cover is good, it's a pity only that the NN model came up to honor 20s, corresponding to Huawei p30. The store sent the goods, delivery to St. Petersburg 10 days