Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
is a great purchase. I'm glad I bought it here.
<2en> thank you the product is very accurate
Great purchase
Nice T-shirt. Fast Delivery
4XL proved very large by 190 cm 95 kg
I appreciate this store, I can always find cool fan stuff there!
беру уже не первый раз, качеством, сроками доставки доволен. с продавцом можно иметь дело. вот только ценник значительно поднялся.
Good quality i will ordered more. If you want to order this t shirt just think size L is Size M in europe. I recommend it
All is well!
на парня сильно большая, не знаю кто ошибся. и пока проверить , что быстро сохнущая, возможности не было. В принципе похожа. А так цвет соответствует
I take it not the first time, quality, delivery times are satisfied. You can deal with the store. But the price tag rose significantly.
Very good , thank you
The guy is very big, I do not know who was wrong. And while you check that quickly dry, there was no possibility. Basically similar. And so the color corresponds
Доставка быстрая. Трек отслеживается. Качество хорошее. Размер М. Рост 180, вес 75. Можно брать.
Delivery less than 10 days to Israel! I buy T-shirts of this company is not the first time, the quality is excellent, does not shed, the size XL for height 176 and weight 80 kg. I recommend the store and his product!
Beautiful, functional.
Jerseys quality
I can't depict how happy I am! I purposefully make myself familiarized with the reviews before buying stuff online, and this one keeps getting such super reviews I couldn-t bail out. It-s exceptionally adorable, the pic doesn-t do it justice. I-ve got a lot of respects for it. It is totally admirably made and exceptionally worth the insignificant price I paid for it. In other words, it is a exceptional acquisition.
It was exactly what I ordered. thanks so much
Good
Probably the cheapest available in online store
ok recibido. scored a la description
The quality of is excellent. Shipping was within setimaed time. Thank You store 5 +
Доставка через 5Post до 31го региона 7 дней, качество отличное, швы ровные, нитки не торчат. На рост 170 вес 80 XL села идеально.
Delivery via 5post to the 31st Region 7 days, the quality is excellent, the seams are even, the threads do not stick out. On the height of 170 weight 80 XL sat perfectly.