Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good
Shorts are good, Chinese XXL is not Ukrainian XXL. You need to take on a larger size.
Шорты MMA... Я решил выбрать эти шорты из-за бренда BAD BOY, и из-за его изображения, простой, но очень крутой, я люблю это... доставка была быстрой, и я доволен продуктом... Хотя они не оригинальны и не имеют эластичности, эластичность необходима для тренировок... качество-Цена: хорошо... Я рекомендую заказать на один размер больше, чем вы обычно используете... я 176, вес 73K...XL идеально подходит для меня
Very beautiful and correct measurement Fast shipment!
Correct
For your price good pants.
Good
MMA SHORTS. I decided to pick these SHORTS by the BAD BOY brand and by its image, simple but cool, I love it. Shipping was fast and I'm satisfied with the product. Although they are not original, nor have elastic, the elastic is necessary to train. Quality-price: good. I recommend ordering one size more than you normally wear. I measure 176, weight 73K. XL perfect for me.
All right and very fast. I recommend it
very small you must order 2 sizes larger then your one size
Super good quality comfortable and good size, light and nice
I'm truly happy with the purchase, it offers good value for money
Sat down well 176 height 66 size L sat awake
The size approached. Sit normally. Velcro norms. They scare the seams, but practice will show. And so-normal for training
Огромное спасибо продавцу! Лучший! На вес 74,рост 185 идеально
Everything corresponds to the description, the quality is not bad.
Many thanks to the store! Best! On Weight 74, height 185 perfect
bueno
I took HL to my young man, height 171 weight 67, sat perfectly, very pleasant fabric, when I came, at first believed myself-I did not want to shoot, I definitely recommend it
Beautiful
Размер норм. На мой 52 подошёл XXL. Правда все Оксана немного утянуло бока.
Thank you very much for the goods
Идеально.
Tissus très clair. Pris en XL et beaucoup trop petit
perfect ! recommend!