Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This was purchased as a gift after that he bought 2 pairs and I must say it’s one of my favourite leggings, look really nice on, sculpts the butt and gives a really nice shape but not too obvious. The quality is perfect and DOES not ride down at all even when I went hiking fir a full day! Fantastic purchase, will likely buy some more from this store.
The parcel came for 1,5 weeks, the quality is excellent, pulls and keeps the shape well, I wear L, but took M, excellent))
Stove and thinner well today. Shoot Shoot
Everything ok
The quality of losin is good stretch, not translucent) The order came in days 15 Thank you, I will order more
Хорошие легинсы, на ОБ 99см слегка просвечивают при приседаниях, закажу ещё одни, побольше. Доставка быстрая
Nicht wie auf dem bild aber super bequem
material is really good, fast shipping and changed the size for me after order was placed and came exactly as described, great customer service! Will update with picture once tried on!
top
Love these
Very nice
Leggings of good quality, look great, very satisfied with the purchase
LEGINSY SĄ SUPER! Super materiał, elastyczny. Pięknie układają się na pupie. POLECAM! :)
Very elastic, not transparent, beautiful shapes
Love it! Material is good quality. Will buy more.
I love them, this is my second order, I just bought 5 more.
Nice fit and model but the fabric is extremely see trough..
increíblemente recomendable, se ajusta bien al cuerpo, buena tela y es igual a la imagen
Very nice leggins! Like it !
Everything is fine, everything has come in size!
Very good
I love everything about this leggings, good fitting, elastic, shaping up, high waist and it fit my long legs. I love it.
Goods consistent with the description. Good quality material. Not prześwituje. Color super. Pack came quickly. Contact with shop for top level.
Great leggings, for the truth efektownie look after premise.
The leggings fully correspond to the description, on my OB 97, came up perfectly, make the ass beautiful even if it's not there, nothing shines through, who writes otherwise, definitely chose. With leggings all the rules! Read carefully the description and see the photo of the store and will be happy for you.