Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine! The product corresponds to the description. has reached in 32 days
A piece of unsewn came in.
I'm early thank you and it's very good
The goods are very good belt hard holds the back very well
The goods are very good belt hard holds the back very well
The belt is excellent, then what I wanted, with its function copes for all hundred.
The belt is excellent, then what I wanted, with its function copes for all hundred.
Самое главное очень легкий!У меня более профессиональный рассчитанный на громадные веса просто пипец какой тяжелый по весу,хотя этот, думаю, будет справляться не плохо,время покажет как будет служить липучка и смотрите внимательно на размер! И нашивку я все же спорю, смотрится пошловато.ИМХО.
Very good
Normal belts. The elder is well tightened, the younger one is missing a fastener, very thin. We'll feed.
Normal belts. The elder is well tightened, the younger one is missing a fastener, very thin. We'll feed.
It's right, according to specifications. All right
It's right, according to specifications. All right
Product exactly as described! Thank you very much!
Super product, thank you
Super product, thank you
esta bastante bien pero yo con 86 cm de cintura me he pillado la L y me va bien pero a mí me gusta todavía más apretado y debería haberme pillado la M
Ordered XL, the waist did not measure, height 198 average physique, approached chic, delivery 2 weeks, I advise
Product quality is excellent. But, Extra Large in China is much smaller compare to Canada & US.
looks good as in picture. yet to use, but feels sturdy enough. waist measurement accurate. shipped immediately i oredered and delivered in 2weeks.
The most important thing is very light! I have a more professional designed for huge weights just pipets what a heavy weight, although this one, I think, will cope not bad, the time will show you how to work to work And I still argue the badge, it looks swell. IMHO.
The most important thing is very light! I have a more professional designed for huge weights just pipets what a heavy weight, although this one, I think, will cope not bad, the time will show you how to work to work And I still argue the badge, it looks swell. IMHO.
Low priced like this is the reason why I switched to online stores. Thanks!
Спина говорит спасибо!)))
5+++