Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great top. Not the first time I take. Quality is wonderful. The first top year, nothing happened at all, did not stretch, did not break
Good top! Recommend! Thank you store!
The quality is excellent!!! the daughter from the workout will come, try on. but looking visually, the size should be just right!
I went to St. Petersburg literally in a week, completely as in the description, the size also approached as usual for T-shirts m = m The fabric is pleasant, inside is more elastic and seems synthetic Everything is happy)
Thank you arrived fast
גוזיה superior. Suitable for price.
Material comfortable, well matched, All according to the description. Recommend
Everything is super! The quality is good, the seams are even, the threads do not stick out anywhere. Cups can be removed. It came quickly in three weeks in St. Petersburg. I advise both the goods and the store. The seller sent the goods immediately. Track was tracked from day one.
Delivery to Ukraine is less than a month. Sports top of good quality, dense fabric. The store at my request put the color I wanted. The elastic band of the tugorata's breast, I hope it will stretch. Chest girth 86 cm, it was possible to take the size L.
Delivery to the Ural is fast. Quality is good. On the volume of the chest 75 C perfectly
Ovo very acne long מצויין
Good topic. Nice on the body. Looks good. Thank you store!
The top is very comfortable in terms of socks, sits perfectly! the material is very pleasant. The cups are removed and inserted easily. The only thing on the top was a lead and went arrow, had to sew.
Good top, delivery fast
Great! Comfortable.
Good busts. I have a few. At 75D M perfectly holds everything you need I ordered a wound, came Blue, as in the picture. For 250 R generally fire
All OK, on og 90 L butt
I liked it. (og-90, under the chest 80). ideally approached, does not press, does not press, holds the chest.
Качество хорошее. Размер подошёл.
Quality is super, delivery is fast. Recommend
Excellent.
Corresponds to the description. I liked the goods. Product and store recommend.
Super, the friend is pre-war with yakistu that viglade. It's a great place for the insinuating coloriv.
fits perfect!
perfect fit