Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Growth 178, volume 75A, physique thin. On the first day, the feeling was created that the topic pulls hard, after a day this feeling disappeared, and after a week it became much more convenient, the size, then what you. I do not advise you to take less... Thank you, excellent tops at an excellent price.
Good quality, tabs. On the girth of 80 fits S, sits very tightly. Color matches
Asked for blue, sent pink...
Nice bra
Товар соответствует описанию, правда цвет пришёл не очень, надеялась на голубенький или зелененький, ну рандомный цвет стоил дешевле, так что тут нет претензий
I liked it very much
отличный!
Жене понравился. Рекомендую.
Here and the second order has arrived, everything corresponds to the chosen color and size thanks to the store I recommend and see other products in this store.
great sports bra, ordered size S, which is good for me, I'm normally size S, 34A/B. wouldn't expect too much support or shock absorption, it's a nice bra but there's plenty of stretch and not a lot of pushing up, which isn't really a problem for me but could be for people who are a bit bigger. Ordered 12 Nov, arrived in New Zealand 22 Nov. easily my fastest Ali order ever, came bundled with several other items from different shops and several from the VEQKING shop (all of which are great, btw)
Cool, sporty bust, size matches
What has long wanted but could not pick up the size chose the smallest and did not mistake I will order in a different color and very pleased delivery quickly thanks to the store I recommend
На размер 75A сел хорошо, телосложение худое,меньше будет точно мал.Хотя,когда лежал в пакете показался огромный,но стоило одеть- идеально,очень комфортно,все держит. У нас в магазинах топики под 700 рублей,ну как-то для домашнего использования дорого, соотношение цены и качества не оправдано.Если конечно брать для зала можно купить супер крутой,а так)Да и думаю даже эти топики очень приличные, нравиться такая модель. Заказала ещё три топика разных цветов,на 1000 рублей получилось. Спасибо :3
Удобный топ. На размер 44 брала М. Сидит плотно. При первой стирке вода немного посинела. Заказ шел чуть меньше месяца. Стоил 373 рубля.
Delivered on schedule, not damaged. The item has a perfect fit, I ordered a S size and shoes to perfection, the fabric is comfortable and elastic. Appearance and color exactly the same as in the picture.
Leaf liked, novelty only L closer to 44R. At 46 the size of the villages is very tight (chest size B) to buy I advise, but take a larger size
The bra is really tight since my breasts are really big. But it holds them well for activities and there is very little bounce from my experience
Класс. Супруге нравиться. Покупаем не первый. раз. Рекомендую
I. Love it. I 've already asked for 4. I ask for an M and I have a 95
Very good quality, fits size
мягкий и удобный, очень приятный к телу. эти штучки удобные.
Soft and comfortable, very pleasant to the body. These things are comfortable.
On my Volume 84 cm most that! Correctly did what I ordered M, which I wish you. Quality is good, looks like in the picture.
Size in size, I will order more
Доставка быстрая, до Сочи в течение 2х недель, трек отслеживался, товар пришёл почтой России. Топ качественный, ткань мягкая, немного шелковистая и приятная к телу, хорошо тянется и держит форму. Мой размер 44 , брала М, ОГ 80