Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
alles top !
Very nice color and model! Thank you for gift.
Not very t-shirt, fit perfectly, the sleeves are short, you have to constantly correct, discomfort is obtained
The product corresponds to the description. Seller recommend. The goods are delivered on time. The parcel was tracked.
Wonderful blouse Sports
Good price sports jerseys
Excellent T-shirt, fit in size, does not shine through, the color is chic, acid, I order the second time from this store, thanks a lot for the work, I recommend to order
Very good T-shirt. Seller recommend. Thank you very much
Nice to very tight shirt
All right but a little wear hopefully come out good
It's okay.
Cool. I do not take it for the first time
Good quality price the 3 rd I ask. Very happy, very comfortable. Just like the photo
Raspberry is very bright. Class! Size M sits normally at 86-65-96, only at the waist freely. More fitted would look better.
Description corresponds, T-shirt is cool.
Everything is fine! I take it not the first year, if often on the street to do-burn out, but in sock and wash Super!
No complaints
Very beautiful this blouse, vibrant colors and cheerful, shipping fast store 5 Stars thanks
The fabric is good, it dries quickly. After washing, the bottom of the T-shirt remained flat, on the seam of the sleeve as if it pulls a little, almost not noticeable
perfect
Received. Top is okay but material seems thinner than previous purchased. Color is brighter compare to photos. So far satisfied with the purchased.
очень нравится. качество
хорошего качества, но не очень яркая
I like it very much. Quality
Good quality but not very bright