Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sits perfectly, fabric feels very comfortable soft.
Liked it. Do not shine through.
3 th order of this leggings! Received again in 10 days very very satisfied with the store. I take M for 65kg and 1,60m and it's perfect!
Soft and comfortable.
It's totally accurate. The colour, the size and everything. Not see through and my legs looks so good in the leggings. It arrived 2 days later than it should to Hungary, but I don't mind it. I recommend.
Surprisingly soft and pleasant. Stretch well. They look like termuha. At 44 times all OK.
Chic and comfortable leggings
Very soft and pleasant to the touch, as if gentle velor) Comfortable. selected size for height 158 weight 40 kg Excellent
Cool leggings! Soft, stretch well and do not shine through. Very fast delivery (less than 2 weeks). Wonderful store and goods :)
Great!
Awesome leggings) the fabric is so nice! thanks to the store, sent very quickly, the track number was easily tracked! Recommend
Alas. The order was for black and gray about the store sent completely gray. What is not clear for? Very bad!!!
Very soft material. I’m 172cm, 68kg and it fits perfectly.
Very cool leggings! To the touch like velor. And arrived in a couple of weeks
❤❤
They're pretty. They remember the fabric of the compression stockings. They have high waist but not very elastic
Love these leggings! They’re perfect for running errands and still looking cute! I like that they’re light weight, but not see through. I ordered up one size from my normal size, and it worked out perfectly! Plus the price is great! I would totally order again.
Очень мягкие и удобные легинсы. Резинка плотная и хорошо утягивает. На рост 150 и вес 50 брала S. Подошли.
I love these leggings :) I ordered 2 pairs and they are: perfect, ideal and very soft! I recommend this store and this Seller, really! :) Thank you so much and see you soon at next ordering! Best regards! :)
Fantastic Leggings!!! They are not see through and made from a good quality soft material. They feel like proper sports leggings and not the cheap cotton ones. I am a UK 8-10 and medium fits perfectly. The leggings have a wide waistband which makes them super comfortable. Definitely would recommend!
Tejido increíble, muy suave, se adapta muy bien a la piel y no marca el pubis.
very good quality
1 week arrived to Spain. really good pants stretchy, not too thick but not too thin, perfect for me Can wear to do sports and also to match with casual clothes. really satisfied
Super, and good quality, fast delivery I just have to lose some kgs to be more comfortable I do 72kg for 1m60 I Took xl, it is a little tight at the waist
Very soft. Size is accurate. But shipping takes a long time.