Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These leggings took exactly 16 days to arrive. They are really nice, smooth, and silky. I would say these leggings are more on the cotton side than silky. They are a little bit tight tho, I should’ve sized down. They hug my legs and butt really well. At the top of the leggings you can feel the Velcro strip that they use. The pants cover up and over my belly button. My measurements are: Waist: 25 in/63.5 cm, Hips: 35 in/69 cm, and I am 5’2. I would definitely recommended getting these.
I love the fabric has a glitter that I love and a good texture I will buy more perfect size
Ideal quality. S relevant to regular S
I loved my first order so much that I recommended a lot. To take your eyes closed
Excellent comfortable, soft, quality leggings. I order for the second time
Best leggings I’ve had in a long time, not see through and so comfortable, defo will be ordering more!!
I was pleasantly surprised, such as the description and very good quality
I love it is the second time I order from these tights they are very comfortable and the super soft fabric I recommend
Completely such as in the photo, very good quality, priyadny material, stretch. On the parameters 165/60/96 took S, it was necessary to take M, but the length is excellent! In the Pope are too small. Very fast delivery (2 weeks of Ukraine). Everything is cool, I recommend
I'll tell you at once that's my second order. With the first such problems were not, so I ordered one more. But. This time something from the store went wrong and leggings paint the shdescridets! Painted not only a white T-shirt, but also a working robe from the inside along the length of all legs, and even a bicycle seat (!!!!) in rainy weather. From the clothes washed, with a brown leather seat No. Twice washed with a rag-trap, it was all black, and the closeup clothes in general painted in blue. I do not know what kind of thermal-nuclear paints began to be used in production, but it's tinplate. Otherwise, everything is fine. The quality of the fabric is pleasant, the delivery is 11 days in Svyaznoy. Bought for 605 rubles.
Leggings are cool. Delivery fast
Super comfy and soft. I bought 2. Navy and Black. I just want to say that the Black was not dark Black, and gave a brown shade.
Cool leggings, pleasant to the body, dense enough and in length well, do not have to shorten
Quality is good. Wife liked it.
perfect
Excellent, the fabric is insanely pleasant. Do not shine through, the only thing-the elastic band at the waist is twisted, but ready to forgive for such a soft material. Shipping 1,5 weeks
Very good leggings, nice fabric size matches. Fast delivery, 10 days.
My love now. Quality at altitude!!!
Delivery in 14 days, wife satisfied with your purchase. Recommend.
Good, expensive
My wife likes it when I walk in tight. Pleasant for the body leggings. To the touch like a plush.
Excellent pants .. I order not the first time
They're not push up. They are fine, soft and very comfortable. Don't squeeze in the waist. I ordered a size M for a European 36-38.
Very cool leggings, size L, approached 48 size, even you can size smaller. I hope not very stretch, shiny, but not critical, the fabric is not transparent, not cotton, but like pleasant.
All as in the photo, thanks to the store