Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am very happy with the product, Packing was nicely Arrived early.
Very fast delivery. Like description.
Nice T-shirt. On the height of 173 cm. covers the groin zone, the fabric is thin, the sleeve is of good length, at the border 52-54 villages freely. For sports, an excellent T-shirt.
Super good quality
Отличные футболки, очень понравились, качество достойное. Размер XL на рост 170, ог 104, от 85, об 103 немного великоват и длинноват, но я так и хотела, для спорта нормально, L мог бы быть в обтяжку. Доставка в Ростовскую область 2 недели. Рекомендую товар и продавца!
Cool bright T-shirt for sports. Mega fast delivery) I recommend
Cool thin T-shirt oversize. Quality is good
Suits perfectly.
Excellent!
Great sports jersey. The size corresponds to the table. Very light.
Качество хорошее, но сидит плохо, плечи висят, бедра в обтяжку, длинная, хотя мой рост 173
Thank you. Fast delivery to Novosibirsk in 2 weeks, corresponds to the description, slightly shines through, very light and pleasant to the touch. In general, cool. Seller recommend.
Nice tshirts. Suitable for high growth. We came quickly. I order not the first time
Thanks. The shirt is big and does not fit me. Thanks
This is the second purchase from this store, the order is very satisfied, the T-shirt is excellent. The store and the store recommend!
T-shirt is good, as in the description, on the City of 94.
T-shirt is excellent, corresponds to the description. There is a size in size. S on the parameters 86-65-90 sits freely, as it should. Thin, blown and dries quickly. I recommend to buy!
Very good T-shirt. On the chest 106 cm took 3XL. It came well, does not tighten, freely. The size table corresponds.
Great value for money, very good for running.
Rosemiri ydut is fresh! Yackiness is super!
bello ma troppo grande Io uso un L ho ordinata L ma troppo grande e lungo.
Wooow! The T-shirt has great quality! Very surprised the truth! I don't have to try it when I go to sport, but let's just feel the same as the T-shirts they can sell at any sports store. And above the very affordable price, surely it's washing and putting. I recommend! Shipping very fast!.✔️
Excellent T-shirt, does not shine through, the quality is good, the style is free, not tight. Recommend
It came to me in 20 days in Lima Peru.
Very fast delivery! Great material. Have not washed yet