Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality! For intensive training, the most it!
I ordered it for the second time, but in other colors. Quality is good, sits perfectly
I just love these T-shirts! Sewn perfectly, come in a factory packaging and look chic. I already had one, and now I ordered myself and my daughter. I sat on Hurray on og-90, ot-76, height-168 (not tight and does not hang out). Ideal for sports! The parcel was almost 3 weeks old.
I came quickly. Corresponds to the description. Size XL approached my parameters 104-90-104 cm. Grid dimensional is the same! T-shirt is thin, breathing. Color red-as in the photo! One minus is long! I'll give the tailor a Shorten!
Very nice t-shirt - as described. fast delivery
For my perfect sleeve length. A little longer than normal
Ruim binnen 10 dagen regeling . De mouwen zijn iets langer dan gewoon sportshirts precies zoals ik wilde
Chic T-shirt
Все норм
The order came very quickly, the material is good, the size 56 XXXL is slightly large, the store recommends.
I ordered Xs for parameters 87-65-93, height 167. Sits just in size, straight perfectly. The length of the T-shirt is just. Please note that in sizes larger length is very different. Delivered to the United Order by new mail in 3 weeks. I'll order another color.
Very thin, but it does not cancel that it is quality) took for 600R, this money and costs) for the summer for the hall just a gun)
Exact to description, fast delivery, baggy
Nice T-shirt
хорошая майка. сидит свободно.
Good
Unfortunately, I was mistaken with the dimensions... (((I will return and re-order.
Good quality. my wife is happy. I will order more.
I take the second time, excellent
The color is a little different
Beautiful tshurt pleasant to wear
Very high quality. Fabric is thick. L suitable for 48-50 without processing by. A good length, just below the hips. It will not go up during exercise. Color bright, saturated. All is super. Advise. Will not be disappointed.
Great T-shirt, loose og 100 cm, waist is 80. Maybe you could size at, but for sports so better
I'm buying from this shop for a long time. Always pleased. Long time buy in this store. Always happy with the service.
Love the shirt! It's a little bit too big, but it's ok as i wanted a more loose shirt. Thinking about ordering a second one. It took about a month to arrive.