Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For that price they are great. Not see through. Pattern is not 3D like in other pair i bought. Fast delivery
They're just like in the picture, a 10.
Спасибо. Все пришло. Классные
Great product. Reccomend. Feels nice and soft, and looks great :)
Very satisfied with the product delivered very quickly thank you for the store
Very great leggings ordered M height 163 cm weight 57 kg
Good quality, soft and as described
Fast shipment. Same as pictures. Good fabric, lightweight, good stitching. I feel is a good product. Advice. Thank you❤️
Great, I recommend, very pleasant matter, and the rendering please my man
Very good goods, quality, looks like in the photo. Delivery to Germany is two weeks. Size S corresponds.
Order 1/14 I got it 2/12 It's too fast. High quality. Very comfortable
Ordered 20.01 came 09.02 My height is 1.56 cm and they are straight back to back. Dense, especially do not stretch in the legs. The color is bright. The hem is good, the seams are whole. In general, the purchase is happy
I was surprised at the quality of the product taking into account its low cost. They are comfortable and tight, perfect for training.
It certainly didn't come so fast. With the store talked, advised the size. Came up perfectly. Stitched well. There are no complaints. The waist sits perfectly. Recommend.
Excellent quality leggings, the color is gently lilac, tightly fit the legs, well hold on the waist. I took the size L, corresponds to 44-46 size. I'm happy with the goods, I recommend.
Good quality and fast shipping
The only bad thing about this garment that goes uncooked on one side I would like when you buy to be more careful to review and sell the products that are of better quality is expensive the shipping cost better quality and so one can buy more Thanks
Leggings are super. Excellent fit size and quality is satisfied
Good leggings. Corresponds to the description and photo. On the growth of 175, about 102 sat perfectly. We came in a month. No smell and defects. Recommend)
very nice but not exactly what I wanted.
Stretch is amazing, fit is great.
Perfect Great quality beautiful pants
וואו סקסי מאוד אהבתי תודה
КАЧЕСТВО ХОР. РАЗМЕРЫ ДАНЫ ПРАВЕЛЬНО В ТАБЛИЦЕ. ВШИТА РЕЗИНКА ДОПОЛНИТЕЛЬНО... СМОТРЯТСЯ ОТЛИЧНО. 5+
Normul