Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved it, I'm size M and it's right, it came well sealed, the delivery was super fast, before. Time stipulated.
If it's the same as the photos, but the fabric is not my liking.
Grateful for fast delivery
j'ai reçu mon colis très rapidement les légumes sont de bonne qualité je recommence de vendeur
מהמם נמתח על הגוף מידה מדוייקת!
Parfait! Knife mensurations : 160 cm, 58 kg, hanches 93 cm, waist 71 cm
Wonderful it was very beautiful
The very good material, obviously for summer because the fabric is fine but wearing invisible panties without problem and the color is according to the image. The other time I bought some niggers and they came Green. The size that is. I 've used it and it's very comfortable and it makes pretty silhouette
неплохие легинсы, но не восторг. ткань тонкая как для спортивный штанов, но приятная на ощупь, дышать будет хорошо. размер подошёл отлично. у меня объем талии 70см, объем бёдер 100см, сидят хорошо и не перетягивают. но я вот одного не понимаю. во всех спортивных штанах резинка на поясе сплошная, широкая и плотная, чтоб поддерживало и утягивало талию. здесь же тонкий материал и просто вставлена резинка как для трусов 2см в ширину. за это 4 звезды. если бы знала, что так будет, не заказала бы.
Everything is exactly as described. Very comfortable. Good stretch. Beautiful color. There are no complaints in training. Comfortable and comfortable. Came clearly as promised in terms of all adjustments. Happy. Recommend.
As the picture and the size is perfect. I do M and it fits me perfectly
First impression after unpacking shipments was such wearing but after garment have effect as the picture. Recommend
Hips 110. Waist 75. Size L large clearly. At the same time, they do not fall off. Very much stretch. Cellulite is not visible at all, not transparent. But not dense. In the hall, a light feeling that you without them
Pleasant fabric, but very thin. No corrective effect. By density as Kapron pantyhose 80 den. Synthetics 100%. Definitely not for sports. Rather just for home or for yoga. After the first wash began to appear spools. Caught her nail and almost broke, such a thin fabric. For this cost, probably a sin to complain. But there is no delight) went to St. Petersburg for two weeks.
Good lotions, I recommend.
Got the goods. In Ukraine came in a month. Tights fully correspond to the description. Very happy. Thank you store. I recommend the goods and the seller. ;)
вауч....... рост 160, ОБ 93, S- ка не маленькая, сидит как раз
Came in 10 days. Really fast shipping! Leggings are comfortable, look good.
Very beautiful and comfortable
Look very good Christmas present so not for me I open the package and look good will see
The leggings have good quality. Y
Excellent leggings! After reading the reviews, at a height of 158 cm, 59-60 kg, about 98, from 69 took the size S, sat well, but long, it will be necessary to cut to The store sent the goods immediately, it reached Odessa in three weeks.
ok perfect
Good losini, I recommend. Threads do not stick out, do not tone in texture. On me from the throne of the savelika
Product description. Fast delivery. Thank you store