Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sweet.
Delivery is pretty fast. Everything came up. My measurements: chest girth 100 cm, waist-83 cm, hips 105 cm. The fabric does not shine through, the quality is not bad, tomorrow I will see how it will behave after training. A little zipper
Very quickly came to the size of 48-50 came up L, first ordered HL, but then changed his mind and the store changed, and very well approached, like a little bit of of of
Very quickly came to the size of 48-50 came up L, first ordered HL, but then changed his mind and the store changed, and very well approached, like a little bit of of of
Goes into size, training is convenient, for height 178 is not short
Very good!! I order not the first time
Very good!! I order not the first time
I like this product! Shipping is very fast! Quality super!
I liked the overalls, it corresponds to the description, the material is thin synthetics, but does not shine through, it stretches well, but does not pull. The size m on the parameters 96-76-100 height 157 came up perfectly, only a little too long. Sewn neatly. packed well. thanks to the store
The goods came quickly. Size s sat well, but I would like to be more covered. Free and wide in the legs and stomach.
The goods came quickly. Size s sat well, but I would like to be more covered. Free and wide in the legs and stomach.
bien
bien
I've bought with a great discount, and I have received it already
excellent, looks stylish, fast delivery. thanks!!!!
Product stretches, but is very transparent, size M fit well size 44, but is transparent!
It's beautiful!
The goods came very quickly. The quality is excellent. Thank you store!
The goods came very quickly. The quality is excellent. Thank you store!
really satisfied with the . cool!
Thanks for free delivery, the came in time.
made a nice deal ordering this , can totally recommend
as described
JUST PERFECT!!! Thanks!!
Buying online has never been more satisfying. Terrific store!