Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Description fully matches! The fabric is soft and stretches well and fits, in size it matches!
nice, fits well
Probably the lowest price for available in a lovely webstore!
Height 166, He 88, from 68 size s sat perfectly and the training test passed
The quality is not bad, but very thin. Nothing hides, but for the summer it will be super. Thank you store!
The quality is not bad, but very thin. Nothing hides, but for the summer it will be super. Thank you store!
Recommend. My dimensions: Height 1.68 cm, 97/81/97, wzięłam size M. Material solid. Jumpsuit stretchy, so it can be for person with size larger from my, about 5 cm will be OK. Jumpsuit will check is also for people high, leg stretch back ankle from feet.
Super happy he is beautiful and comfortable good pro sport :)
Everything very well made and very well designed. recommend!
If I liked the mezzanine, soft the fabric and it is glued to the skin. He came to me with a cholera;), I like his bags where the garments came
If I liked the mezzanine, soft the fabric and it is glued to the skin. He came to me with a cholera;), I like his bags where the garments came
Fits and looks great
an excellent , worth the money!
Cool as in the picture. I advise the store. Super
Cool as in the picture. I advise the store. Super
I'm very satisfied, size is perfect, thanks -:)
I'm very satisfied, size is perfect, thanks -:)
fast shipping, wonderful item, thank you
fast shipping, wonderful item, thank you
O macacão está lindo, o tamanha certo e boa qualidade! Adorei!!
O macacão está lindo, o tamanha certo e boa qualidade! Adorei!!
Ordered 2 times, the first time never came, the money was returned, ordered a second time a week and received, my wife liked it-Super.
Ordered 2 times, the first time never came, the money was returned, ordered a second time a week and received, my wife liked it-Super.
Super nice good fabric gray with red
Super nice good fabric gray with red