Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jumpsuit cool
I really like it. Size fits.
Today I went to the Mail and received it beautiful it's perfect and the store is very reliable cloth Lin and I do not know that I describe it thanks to the seller and the site deserves a billion❤❤❤❤❤❤❤
The size matches the one I usually use "L", the fabric is fine but not transparent. He arrived earlier than expected.
Good
Chic suit. Advise.
Как на картинке, костюм по фигуре садится идеально, размеры соответствуют, материал тянется
Nice suit. On my sizes 115-95-110 ordered XL perfectly sat down. The suit does not shine through and stretches very well. I recommend to buy.
На рост 1.58, длинноват. На параметры 90- 78-94 размер подошёл. Ткань тянется, но не утягивает. Костюмчик классно смотрится.
Delivery to Ukraine by new mail, for 2,5 weeks. Overalls perfectly sat down, weave thin for fitness, then what you need. I'm happy with the purchase. Seller recommend.
Great suit! Excellent sat on the height of 165, 90 × 76 × 90. Fabric like a swimsuit. The seams are good. With a zipper, the seam is slightly curved, but not critical. Recommend!
The suit is great
Packed well. Threads do not stick out. The fabric is slightly thin, I have a height of 160, I think on higher villages would be better. On the parameters 100-80-100 Took XL. In general, the purchase is satisfied. Delivery to Izhevsk three weeks
The material is pleasant to the body. The costume is better suited for higher growth. My height is 154 cm. 96-78-96
Loved the set, knitted thin but not transparent, very comfortable. Congratulations to store, was very fast delivery product received twenty days.
Exactly as expected. Very nice.
The costume came quickly, the quality is excellent, although thin, the size matches. The store goes to contact, if you need to change something in the order. Recommend
The suit received unexpectedly quickly, though, the colors were not necessary, but the store himself offered another coloring, and the size put another, at my request, for which he many thanks. The suit is excellent, as in the photo, the size matches. Recommend.
Very good overall. I buy the second one from this store for the gym
Very beautiful and bright costume! That's what I wanted. The fabric is elastic, does not shine through Took XL on the parameters 100, 84, 108 came up perfectly!!! Delivery to Krasnodar for 9 days thank you very much to the store for fast delivery and quality goods
I liked the overalls. The fabric is thin synthetic knitwear, expected to be denser. Then there would be a tightening effect, and so it is not. But I still liked how I sat down. On my not perfect figure is not so bad. On Trenka did not dress yet. On the growth of 1500 pants of course very long, but it does not upset me, on the shin of the harmonica, it does not catch my eye. My parameters are 108-90-108. Delivery Standard-month. Thank you.