Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality
как раз на 48р
Although XL but still tight :( The Shorts themselves are not bad, but all the wool of the cat will stick to them
ok
Very thin and terrific. Sewing good Koyo
Shorts are excellent, but only on an ideal figure, if there are shortcomings-they emphasize it very well, you need to take on the size (or even two) more
Great, exactly as pictured and fast shipping.
Delicious fitting trousers
The material is pleasant to the body, on the Ob 105 ordered XL, did not lose. The goods are satisfied :)
Fabulous ! The store was quick with communication. It's a perfect choice. A+!
Excellent shorts, the quality is good, came in about 3 weeks!
Size L fits my 15year old girl. Height 155cm weight 43kg.
Good shorts, cotton. At home to walk the most that, at 44 size just, but it would be possible and more freely, so as not to be tight.
I bought them for the house. To the street in them, of course, to go at least indecent. The parameters 56/88 fit well. Is it a pity that landing is not as high as I would like, for comfort there are not enough literally a couple of centimeters
super, sedí,
Super beautiful I love the material of you advice (the delivery time is super long by cons)
heerlijk zitten broekje,mooie pasvorm en gemiddelde leveringssnelheid
At the waist 70 hips 94 order HL. Sits just fine! On height 160 length decent.
Good ones I liked
Cool! Immediately I order more.
They are a little shorter than I thought and they keep pulling upwards occasionally, but that just might be because I have a bigger butt. Other than they they are very comfortable and the material is a little on the thinner side. But I’m very happy sith them
Yes. Fabric soft. Served. Use 38 jeans in Brazil.
Amazing! The fabric is very good quality. Well finished seams and delivery pretty fast.
Shorty garnies, ale before me I will stick out) I'm normal, for home in the very time
fabulous product quality