Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shorty's super. According to the rosemary of the dial.
spodenki bardzo ładne, delikatny materiał ale strasznie prześwitują
やく Chii to 25 with tou cha party. That's acne わり also sleek and SH good かんじ おもっ but the more ちいさかっ.
It was exactly what I ordered. thanks so much
The matter was similar. I'm not playing greedy synthetics there. Zagalom Shorty is ungodly seen. Pre-war purchase
Nice shorts. Sat perfectly
Beautiful and comfortable
Perfect
For such a price is very even qualitatively sewn, the threads do not stick out anywhere, there is no smell. The size corresponds to reality is not small.
Супер! Доставка чуть больше месяца. Хорошие шорты.
Exactly the same as the description. Very good quality fabric and its details. The details lines highlight the figure of the garment.
Black one fit me perfectly, blue one a little too big ( both XL) both different measurements. Black one waistline is 64cm, blue one is 68cm
Girls, shorts are super! Take it will not regret the light and comfortable, I will order more for a smaller size
Это мой второй раз, когда я заказывал эти шорты, я получил их в черный первый раз и они действительно понравились, поэтому я Перезаказал их в серый цвет. Ткань не из хлопка, а из приятной эластичной спортивной ткани. Мне очень нравится стиль и цена, они лучшие. Размер M соответствует размеру S, обычно я ношу S или XS и средний размер мне удобен, поэтому я действительно рекомендую размер больше! Супер милые шорты, я рекомендую купить их!
Very nice quality and fast delivery, thanks!
I made some of the best savings by purchasing - here it's offered with a solid discount
I love them, good size and fit nice.
Cool shorts!
Fast shipping, decent quality
Shorts of good quality. Size L to Russian 44.
Produto bem acabado e conforme a descrição. Aconselho o vendedor!
Fabric is soft and they stretch well, good product!
Looks exactly like the picture. I’m 5’5 and medium is a great size if you want it high-waisted :) took a month and a half to get here but great product! Communication was great.
The fabric is very good doesn't go for anything, it took a little while to arrive but it was worth the wait
This took months!!! To arrive