Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
мои размеры грудь 89 талия 72 бедра 96 закала М - отлично. Руки у меня не короткие))как бы никогда у меня пальцы в эти дырки не засовывали - здесь прям отлично! шёл дольше чем костюм который заказала на один день позже, шёл в два раза дольше. запах синтетики присутствуют но по опыту- прошлого костюма- постирала и запаха не было больше.
They are the best. They arrived quickly, which is the most important thing in 20 days. And there is no difference between S and M size.
It's just fire. Only a little with the size was wrong. All the same it was necessary to take m at its 42 size, not S. But you can wear it, just drop a couple of kg.
Delivery is very fast, a couple of weeks in total. On height 164, 44 size took the size M-approached perfectly! Very good suit! Recommend
Ordered Gray came Blue
The costume is beautiful, the size grid is correct, the color corresponds to the claimed. He came quickly. Stitched well. Fabric breathable. Recommend
The costume is fantastic! Looks incredibly beautiful and the quality is chic. The fabric stretches, does not shine through, the color is excellent.
Girls are super suit.
Per 155/45
The suit really liked, the seams are even, the threads do not stick out, the fabric is dense and does not shine through. Sits perfectly, the color is pleasant. Top holds the chest well, for classes in the hall will do fine. The goods came relatively quickly. I recommend the producer. The goods are packed well.
The costume is super, the delivery is fast, took on a larger size. next time I'll take my size. Thanks!
Me encanta, queda genial Me compraré otro
Шикарный костюм!!!
Perfect!
Wonderful costume! Quality at altitude! Blue color super!
Very good quality, the same in size and color!! Many thanks to the store!!! I recommend it to everyone!!!
They are terrible figure is ugly and still terribly translucent I did not like the product at all I do not like the guys do not take just spent money I will not wear them, but I
Cute costume
Suit of good quality, but not pleasant to the body. Because of the arrows on the Pope, half the cost was returned.
The bone is magnificent. No threads, all whole, without defects external. I'm delighted)
The quality is excellent. Shipping fast.
The costume is beautiful bright. But the fabric glows strongly. Translucent fabric as pantyhose 60 den. But for the price of 17 $, it's not so amazing. By the way, delivery 3 weeks to Ukraine.
Очень симпатичный костюм! Одела и почувствовала себя звездой йоги)). Нежный персиковый цвет. Порадовали пушап вставочки в топ - для тех, у кого грудей маловато)), при этом, их можно убирать. S - прям маленькая, на очень стройных (таких как я :). Думаю, мне с моим весом в 47 кг и росте 164, можно было бы и M брать. Но не знаю, как костюм поведет себя после стирки, надеюсь не сядет! Будет возможность, дополню отзыв.
The order received quickly. Quality is great, colors beautiful. All corresponds to description and pictures. Thank you very much! I recommend this shop and this product
I love it! Same as in pictures 100%! Great quality. Great price! Very fast shipping. Almost 2 weeks to Germany. Will buy again! Thank you!: )