Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent suit, I'm happy with the quality. I was already in it. Everything is very convenient.
Excellent suit, on height 159 and second breast size size M perfectly and nothing shines through
At its size M ordered tights L, and the top asked M, I was changed, thank the store, the kit is very beautiful, the top is generally without claims, but the leggings all seized are visible and even underwear, even very thin)),
The suit is cool, the quality is excellent. At its 44 took M. Tights sat perfectly, the blouse is small, it was necessary to take L.
The goods are excellent, only the Lycra is a little pricked for me. Seams are all quality, nothing sticks out anywhere, at 42 size S is ideal. Gives a pulling effect.
Devchat, the quality is super! All seams are neat, the fabric is dense enough and at the same time very pleasant to the body
Nice suit. At 46-48 and-Ka tightly sits, but I do not see any more sense. It's not on the podium. For me, the minus in the collar of the table is too high, but so far it has not been engaged in it.
Excellent suit, the fabric is dense, on the parameters 88/64/93 took M, it was boldly possible to take s!
Thank you very much to the store. Sent my suit the same day. From China it was about a week and how all-around Russia to Sochi for more than a week (standard parcel Ali, well, Russian Post of course). Things are occurated, the quality is good, we'll see in the socks. The color and description match. At its impact meters height 168 cm weight 55 kg chest girth 82 waist 70 hip 96 took M (ideal, the only one with a long sleeve sweatshirt if the thumb in the breakthrough is a little) On the lassins is a high elastic band (in the waist, to the ribs), but it does not tighten the stomach, only the waist. Nothing shines through. One word I'm in delight Thank you so much!!! I recommend this seller and this product.
Cool really liked my 44-46 took L perfectly
Oh, sorry for the stars. Shipping and delivery is very fast. The suit is great. Quality, performance at altitude. Sits perfectly, it is comfortable to do it (already protested). Everything is super. Highly recommend.
Love it! Excellent quality
Awesome suit, quality bomb! But!!! At squat translucent on the Pope. Not much, but still. Although I bought this model because of the reviews, everyone wrote that it does not shine... Quality blocks everything)) we have this cost 3 times more. Ordered December 5, received the 29th
The order came perfect, the delivery was fast and the product of excellent quality. I loved it!
Very beautiful. All is OK
Quality-gun, expensive truth with paid delivery to the RB.
Looks just like the photo! I believe I sized up one size. I’m from the US, the sizing is different.
Stunning kit))
Quality fire! Size in size go. Took L, received L. Seller Thank you, consult rrval, quickly sent
Interesting suit!) very well fits the figure) now I want to order and in a different color))
Suit-bomb! Thank you
добрый день. заказ получил. супруга очень довольна. отлично все подошло. качество очень хорошее. посылка шла меньше месяца до Алматы, Казахстан. продавца рекомендую, большое спасибо.
It's wonderful, I'll reorder Mido 1.63 and weight 53kg (I'm thin but I have chest). I asked the size M for the top and the S for the tights. I look great, for my taste tights a little fair, next time I'll ask for the M for both.
It looks very cool. Leggings are long and will fit probably on growth up to 173. Size M bottom on full tops of the legs may not fit. I did not communicate with the store, I came to Minsk for 3 weeks.
Очень хороший костюм. Без специфического запаха, строчки хорошо прошиты. Благодарю.